Difficult Conversations

Master this ability to lead difficult conversations


The ability to lead and master difficult conversations as a leader.

Difficult Conversations Mobile
Difficult Conversations2

What is it?

Learn how to prepare for a difficult discussion


There are difficult conversations that are emotionally charged and with which you identify strongly. However, managers must be able to hold precisely such difficult conversations in order to develop employees constructively.

The aim of this skill is to impart understanding of how to prepare for difficult conversations by not in “what happened” traps, neutralizes emotions and delimits yourself from the situation. The manager learns to easily implement the 5-phases of the difficult conversation.

What is covered in the module?


In our Difficult Conversations module, we coach and train leaders in the pillars:

step05
Goal Setting

We clarify the scope of this module and define your learning objectives.

Expectation Framework
step01
Self-efficacy of your person

Reflect on your strengths and effectiveness in conversations. Find an inner anchor point to communicate in a clear, structured and conscious way.

Self-efficacy Canvas
step02
Transactional analysis in communication

Understand the different levels of communication in transactional analysis and learn how to break through them.

Transactional Analysis / Transactional Analysis Card Game
step03
Nonviolent communication

Learn the model of non-violent communication and how to express needs and release emotions in a solution-oriented way.

Cheat Sheet Nonviolent Communication
step04
Difficult conversations

Get a guide on how to initiate and empathize with difficult conversations, how to distance yourself and how to reduce emotions in conversations.

Puzzle Difficult Conversations
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Practice cases

Join some managers in staff appraisals and give them feedback on how they can improve in transactional analysis, non-violent communication and effective feedback.

Feedback Conscious Communication
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Summary & Feedback

We will summarize the session together, and you will give us feedback.

Summary Cheat Sheet

Want to learn more about Difficult Conversations?

How can you learn this module?


1:1 Coaching

1:1 Coaching

A coach will learn with you how to develop a healthy habit routine to achieve targets.

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Group Coaching

Group Coaching

Learn with a group of people of your organization how to build-up healthy habits to achieve targets.

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Attend in a Workshop

Attend in a Workshop

This module is taught in a group workshop on:

12 / 02 / 2023

2:30 PM

Book Now

12 / 02 / 2023

2:30 PM

Book Now

Book the Online Course

Book the Online Course

Book the online course and learn yourself how to develop a healthy routine to achieve your targets.

Learn More

What is in our hearts & minds


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Improve your Difficult Conversations with us


Send us a message directly or contact us at hey@amazegrowth.com

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